Hi,
FAQ
Who can open an account?-
Individuals can open up an account if they are seeking to invest or collect precious metals. If you are a registered business business, and would like to open an account with us for wholesale, or to refine your scrap precious metals, please contact us in order for us to send you the necessary documents.
What are your hours?+
Our Vancouver office is open from 8:30am to 5:30pm (Mon-Fri) – 11:am to 4:00 pm (Sat) OPEN IN GOOGLE MAP
Walk in to our Brampton Office from 9:00am to 6:00pm (Mon-Fri) – 11:am to 4:00 pm (Sat) OPEN IN GOOGLE MAP
You can contact us at info@instantgoldbullion.com in order to book an appointment.
We are closed on all major bank holidays
What is Au Bullion’s address?+
Brampton – 8887 The Gore Rd , Unit 37 Brampton, ON L6P 2K9 OPEN IN GOOGLE MAP
Vancouver – 736 Granville Street, Unit 930 Vancouver, BC V6Z 1G3
OPEN IN GOOGLE MAP
How can I contact Au Bullion?+
You can call us at +1 905-605-6757 (Brampton) or +1 604-676-4838(Vancouver)
You can email us at info@instantgoldbullion.com
Or you can visit our social media pages
Instagram: @aubullion.ca
Facebook: fb.com/aubullion.ca
What metals do you accept for refining?+
- Gold
- Scrap Jewelery
- Mining Gold
- Bench Sweeps
- Silver
- Scrap Jewelery
- Silver cutlery
- Palladium
- Platinum
- Dental Scrap Metals
Do you sell bullion to individuals?+
Yes, we sell bullion to individuals, in-store or via our online store where you can have your items shipped to your door, fully insured.
Do you sell bullion to Businesses (i.e pawn shops, jewelers, dentists, etc.)?+
Yes, we sell bullion to businesses. You can either book your precious metals via our online store, or contact us to arrange an alternative.
How do you buy and refine metals for businesses? (i.e pawn shops, jewelers, dentists etc. )+
To begin, we take your scrap metals and melt them, which you can watch personally in our viewing room. We then assay your metals to determine the purity before a final settlement is made. After the settlement is finalized, payment is made immediately in either cheque, wire, or bullion products.
Do you buy dental scrap?+
Yes, we deal with dentists throughout Canada, paying them high returns on their scrap dental crowns.
How will I get paid for my precious metals?+
After the settlement is made, a cheque can be issued to you or a wire can be made within 30 minutes. Moreover, you can swap your refined metals for pure bullion products.
What is Au Bullion’s refining turnaround time?+
If you visit us in person for refining services, our turnaround time is 30 minutes. For those who mail in their precious metals for refining, our turnaround time is one full business day after we receive the materials.
How long does shipping take?+
For customers who purchase bullion products through our online store, your products will be delivered within 3-5 business days. Shipping times is also subject to the courier and the area the products are being delivered to. If you need more information about bullion shipping times, please contact our shipping department at +1 905-605-6757.